Dubai International has won the Best Airport in the Middle East Award at the Business Traveler Awards for the 5th consecutive year.
“As a ‘people’s choice award’ which is decided directly by the votes of consumers, this is a testimony to the efforts of the frontline staff of Dubai Airports and our strategic partners – Dnata, Dubai Police, Immigration, Customs, Dubai Duty Free and retailers as well as the 130 airlines that connect us to some 220 destinations across 6 continents,” said Jamal Al Hai, Senior Vice President, Dubai Airports.
“We wouldn’t have won it without all of our frontline staff striving to go the extra mile to deliver top notch customer service every day. Our ultimate goal is to become the world’s leading airport, both in terms of the size of our operation as well as the quality of our facilities and customer service,” he added.
Business Traveler’s ‘Best Airport in the Middle East’ honor recognizes the quality of services provided such as check-in facilities, accessibility and transport connection, luggage handling, security checks and customs as well as availability of meeting rooms, restaurants and shopping.