EAC is using a combination of Sita airport technologies to improve the passenger experience and increase efficiency across all these airports.
Over 10.5 million passengers go through the airports each year, with passenger numbers expected to grow annually by an average of 14 per cent.
General and Pilot Adel Abdel Aziz Mahgoub, Chairman and CEO of EAC, said: “Specifically, we are enhancing the passenger experience with new self-service opportunities and the latest baggage solutions, and using Sita's world-class airport management system to manage flights, gates, baggage and most importantly - our people - more efficiently. Both passengers and airlines will benefit from the various efficiencies and faster aircraft turnarounds that Sita's technology will deliver.”
With a focus on irregularities, the operations team can manage resources to reduce costs and improve both turnaround times and on-time performance. Sita's departure control system also allows the operations team to do check-in and boarding for charter flights in the same way as scheduled flights so that EAC can optimize the use of both human and fixed resources.
One additional area of attention for the airport company is baggage. It has chosen Sita BagManager, which uniquely incorporates reconciliation, tracking, tracing and messaging, to ensure comprehensive and efficient baggage management. Sita BagManager will help EAC improve the handling of the five million bags it processes each year, reducing the number of mishandled bags. It will also boost security and cut costs.
The six year, multi-million dollar deal covers Sharm El Sheikh International Airport, Borg El Arab International Airport, Luxor International Airport, Aswan International Airport and Abu Simble International Airport.